Returns

We offer a FREE UK returns service

 

RETURNS NOTE

We understand that from time to time you will want to return an item. Check out our returns policy and see if you are eligible for an exchange/refund:

• Item must be returned within 30 days from the day you receive your order

Item must be sent back with a returns form including your order information. Without the returns form, we cannot always correctly identify the customer

and may not be able to fulfill your return request

Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.)

• We cannot accept underwear or socks due to hygiene reasons, they will be returned back to you in the condition they were received in

• Items covered in animal/human hair will not be accepted

• If you have asked for an item which is more expensive than your return, we will contact you upon receiving the return to process the additional payment

All items are thoroughly inspected before any action is taken and if the item you have returned breaches any of the terms outlined in this policy, Gymheadz

reserves the right to return the item back to you in the condition it was received in. Once we have received your return and it has been processed, our returns

team will be in touch via email to confirm the action taken. 

 

How to return or exchange your item (UK):

1. Fill out all of the required details on the reverse of this form, ensuring you have selected the reason you are returning the item.

2. Package up the item(s) you are returning and stick the self adhesive returns label onto the package securely.

3. Take your parcel to the nearest Post Office to you, we will do the rest.

 

How to return or exchange your item (Outside UK):

1. Fill out all of the required details on the reverse of this form, ensuring you have selected the reason you are returning the item.

2. Package up the item(s) you are returning cut out the address label on the reverse of this form and stick it securely to the package.

3. Take your parcel to your local post office/courier and send the parcel back by a method of your choice, we’d recommend a tracked service.

Any concerns?

 

Email us: info@gymheadz-sportswear.co.uk